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I ordered (1) $50 Gift Card, which was advertised with a $10 Bonus Card. When it arrived a few days ago, the $10 Bonus Card was not in the packet. Have tried their Customer Service phone numerous times, with waits of 5-10 minutes, with no one answering the phone. It is...
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Anonymous
Anonymous

Barmaid? What an archaic term. She's a bartender. Have you tried emailing Corporate through their CONTACT US on their website?

4.3
I didn't like
  • Customer service - gift card order
  • Gift card order - customer service
#1149709
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Hi, I'm hoping you can help me out, or track down my gift to my friend in New Jersey. You had advertised, send a Martini to a friend for $5.00. I thought what a great idea . Her mother was dying and I wanted to cheer her up… So it also gave you a stop to write...
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#1095765
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Everything went well good service great food,until time to go we informed our server we were Diner Rewards members even wrote our phone number on check.I had a 50 percent off reward in the system she said I did she assured me she doubts checked a lie my reward is good...
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Anonymous
Mel

You're applauded?! LOL. Stop hiding behind a device. You should've tracked the server down and complained(or "applauded," if you wanted to) then, and had that issue resolved B...

4.2
I didn't like
  • Lying neglected waitress
#1090401
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Bonefish Grill - Also pissed

Bonefish Grill
#1157200
1.0
Details
I ordered the bonefish grill gift cards and spent $100.00 and did not get the two $10.00 cards that were promised.
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Customer service

Bonefish Grill - Terrible

Bonefish Grill
#1108427
3.2
Details
I would never eat at that place again, the whole time I sat at the bar I was watch by the bar tender as if she felt I was going to run out on the bill. The most uncomfortable I ever been. My mom passed less than month ago and I went to get sum drinks on the day the autopsy results was finalize just to clear my head, and that’s what I had to deal with. NEVER AGAIN!!!!
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Bonefish Grill - Never again

Bonefish Grill
#1095562
I like bonefish in Augusta ga or bonefish grill period but after I seen how the manager Ben treats his black employees I will never go back again.
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Bonefish Grill - Food quality poor

Bonefish Grill
#1058434
I've been in Flirida for about 1-1 1/2 yrs. came back with my 2 daughters for dinner. I was so disappointed with my dinner!!! The fish I ordered was stuffed tilapia. The stuffing was a different temp than the tilapia. The tilapia had no taste seemed frozen!! The vegetables were overcooked (brocoli). I will not be back !!!
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Two of us ate at the Bonefish Grill in Turkey Creek, Farragut, TN yesterday and both ordered the crab crusted cod with mashed potatoes and broccoli. The cod was to be crab crusted with lemon, wine and butter sauce. I didn't see any sauce. The crust looked like bread...
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3.0
I didn't like
  • Crab crusted cod
#1074784
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Today I had the worst experience at the Bonefish location at Concord Mills. I've dined at this location previously, and loved the Pad Thai dish with no shrimp or peanuts. Today I returned & ordered the same dish with a side of mac & cheese; however, the meal had alot...
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1.5
#1053243
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My husband and I went to Bonefish Grill in North Hills in Raleigh NC and I used my Business debit card to pay for our meal. 2 days later we were charged again in which we were never at the resturant at that time. After that all *** broke out because my card number was...
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Anonymous
Anonymous

I've eaten at that exact location, though I didn't have this issue. I hope you got the police involved.

2.3
#1007396
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our meal was good but the bill was a frustration that I don't need. I was given copies of my gift cards used, but, the one duplicate was another's original. with mix ups like that & no revised bill, I went to the overcrowded cashier area. I explained to our waitress...
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#999626
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Worst dining experience at the Deptford, NJ Bonefish. To start, cold draft was on us that we could not remove our coats the entire time. The salad was old, slimy, and rusty. It was returned for a new one. The waiter informed us of the wine special at $18.00 for...
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Anonymous
Anonymous

1. Cold draft- did you ask to move tables? 2. Salad- they fixed it so that's that 3. Wine -what price was on the menu? I don't see any wines on their menu priced at $18, eith...

1.0
I didn't like
  • Liers
#946798
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Last time I went to the Bonefish Grill For my mother's birthday. My father ordered a fresh garden salad, but they gave him a nasty old salad. This lady that said she was the manager said she would give us another salad but the other salad was just like the other one....
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Anonymous
Anonymous

Why didn't the owner just take the $10 off the meal, instead of offering another card for a future visit?

#880160
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I have been to bonefish numerous times in Richland, Washington and was great everytime. Just opened one up in Spokane,Washington where I live now. Went there and was just as impressed. Our server Christopher (although he introduced us a different unusual name) was just...
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2.9
#835746
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